Happy Holidays and Closure Update

In this holiday season, we hope you and your loved ones are well and that you can find solace in re-creating traditions for this moment and connecting with friends and family in new ways.

While the Getty Library remains closed to onsite visitors, Library Reference staff continue to work virtually from home until the holiday break.

The Virtual Reference Desk will be closed from Thursday, December 24, 2020, through Sunday, January 3, 2021.

Virtual services will resume on Monday, January 4, 2021.

Happy holidays and our very best wishes for 2021!


Ice Castle and Condora, Montreal Winter Carnival, 1885. The Getty Research Institute, P990012**

Thanksgiving Holiday

The Virtual Reference Desk will be closed Wednesday, November 25 – Friday, November 27, 2020 for the Thanksgiving holiday. We will respond to all inquiries on or after Monday, November 30.

The Getty Library remains closed to readers at this time as we work to bring some of our staff back onsite and prepare our spaces and collections for safe use. While we don’t yet have a date for when we’ll be able to welcome readers back to the physical library and the special collections reading room, our reference team continues working from home to help you as possible. Over the coming months we hope to increase our remote services to researchers. To receive updates as more information becomes available please subscribe to this blog.

For general information regarding the Getty Center and Getty Villa locations check this webpage.

Library Update

We hope you and your loved ones are well. We miss seeing you at the GRI and know there is no substitute for being in the library, working with the materials, and having spontaneous hallway conversations. We look forward to the time when we can safely welcome you back. Please see Getty’s Coronavirus Update for further information.

Even though the library remains closed for physical access, we want to be sure you’re aware of the following Getty Library services available to you now:

Virtual Reference Desk: The Reference team is working from home. Feel free to contact Reference with any questions by submitting a Request Form or calling 310-440-7390 and leaving a message with your call back number. We monitor the phone and email regularly Monday through Friday.

Reproductions and Permissions: Currently we can provide you with existing digital files and permission to publish. We can also grant “permission only” for requests if we can verify remotely that the material is held in the Library’s collections. Please submit a Reproductions and Permissions Request Form applicable to your use(s).

(When we cannot answer questions or provide reproductions without having access to original materials, you’ll receive a reply from us noting that your request will be placed in a queue to be handled when additional staff are able to return to work on-site.)

Freely Available Online Resources: A collection of links to freely available Getty and other online resources is available in our Guide to Open Access Resources.

If you’ve not done so already, please make sure to subscribe to the Getty Library Blog. We’ll post updates regarding services and access when we have more to share. Feel free to contact us with any questions or concerns, or just to say hello and let us know how you’re doing.

Kathleen, Sally, and Sarah

Kathleen Salomon, Chief Librarian & Associate Director | ksalomon@getty.edu
– Sally McKay, Head, Research Services | smckay@getty.edu
– Sarah Sherman Clark, Manager of Reference & User Engagement | ssclark@getty.edu

New on the Getty Research Portal: 900+ free digitized Japanese art exhibition catalogues

While the physical holdings of our respective institutions may not be accessible at the moment, an ongoing collaboration between the Getty Research Institute (GRI) and the Tokyo National Research Institute for Cultural Properties (TNRICP) has resulted in the digitization of more than 900 exhibition catalogues on Japanese art, which are now freely available and downloadable on the Getty Research Portal. A Japanese announcement is also available.

These titles comprise a collection of rare catalogues held by the TNRICP, which document domestic industrial exhibitions, world expositions, and major group shows from the end of the 19th century through the first half of the 20th century.

Look out for an announcement regarding another group of digitized texts from this collaboration—more than 800 woodblock print books from Japan’s Edo period (1615—1868)—to be made available on the Portal later this year.

– Annie Rana, Senior Project Manager, Getty Research Portal

Getty Center and Villa Close to Support Emergency Efforts against Coronavirus

The Getty Center and Getty Villa locations including the Getty Library will close to the public, including all readers, beginning this Saturday, March 14, until further notice as the region works to minimize the spread of the coronavirus COVID-19.

Given the fluidity and uncertainty of the current crisis, we cannot determine the duration of the closure at this time.

We will update the library blog as we have new information. For general information regarding the Getty Center and Getty Villa locations check this Iris blog post.

Getty Locations Remain Open, with Precautions in Place to Respond to the Coronavirus

For up-to-date information regarding Getty’s response to the coronavirus (COVID-19) please visit the Getty website.

The website will be updated with new information as it becomes available.

Please contact Reference with any questions, by calling 310-440-7390 or emailing Reference@getty.edu.

Getty Center-Metro Shuttle Service, Now Available for Readers

The Getty is pleased to announce that Library Stack and Extended Readers with a Getty Reader ID badge may use the Pablito shuttle service between the Getty Center (top of hill shuttle turn-around) and the following locations:

  • Metro Orange/Sepulveda station (off Sepulveda Blvd. and the Orange Line Busway in Van Nuys and near the corner of Sepulveda and Ventura Blvds. in Sherman Oaks)
  • Metro Expo/Sepulveda station (at Sepulveda Blvd. and Exposition Blvd. in West Los Angeles)

  • The Getty is contracting with Pablito, a company that currently provides shuttle services for companies throughout the Bay Area and is expanding in Los Angeles. Pablito uses trained, professional drivers. Comfortable vans offer Wi-Fi, USB ports to charge your phones and bike racks, and take passengers to the Getty top of the hill shuttle turn-around. The ride is considerably faster than current bus service.

    The shuttle service pilot will be operational through the end of fiscal year 2020.

    The shuttles will run at scheduled intervals during weekday mornings, afternoons, and evenings, except on holidays.

    This shuttle service is subsidized by Getty; the cost to the rider is $1 per ride.

    Riders can reserve a seat and pay for a ride using the Pablito app, which can be downloaded for free by using either the Apple App Store (for iOS devices) or the Google Play Store (for Android devices). The Pablito app offers English and Spanish, depending on the user’s preference.

    **Important** – Before downloading the Pablito app, Library Readers must obtain an invitation code from Getty’s Transportation Coordinator by emailing parking@getty.edu. Once you download the app and register on the Pablito app with the invitation code, you will be approved to ride the shuttle. This process typically occurs within one business day.

    A 10 page Shuttle App Users Manual and short video about using the app are available.


    Frequently Asked Questions & Pick Up/Drop Off Location Information

    Using the Getty-Metro Shuttle Services

    Q. Who can apply for a Pablito account and use the shuttles?
    A. All Getty employees, interns, scholars, docents, volunteers, library Stack and Extended Readers, and contract workforce (Bon Appetit and Uniserve).

    Q. Can Getty library readers or the general public use the shuttles?
    A. Library Stack and Extended readers can use the shuttles. A valid Getty Reader ID Badge is required. The general public cannot ride the shuttles at this time.

    Q. Do the shuttles run on a schedule or do they only pick up riders if there is a demand?
    A. The shuttles run on a defined schedule, which may change during the year to maximize utilization.

    Q. How do I pay the $1 rider fee?
    A. Payment is made in the Pablito app. A valid credit card or ATM card is required for payment.

    Q. Are reservations mandatory?
    A. While reservations are not strictly mandatory, we strongly recommend that you reserve a seat. You can make a reservation any time before departure. Seats are reserved on a first-come, first-served basis, and you may not be able to board the shuttle if there are no available seats.
    Please note that the shuttle will only make a stop Ventura and Sepulveda if you have made a reservation in advance. Reservations must be made before the scheduled Orange Line departure. For instance, if you want the 8:00am shuttle to stop at Ventura and Sepulveda on its way to the Getty Center, you need to make the reservation before 8:00am. The shuttle may take up to 15 minutes to reach Ventura and Sepulveda; you can track the shuttle’s progress using the Pablito app. The shuttle will pick you up near the sidewalk in the alley between Public School 818 and the parking structure off of Sepulveda Boulevard. To request an afternoon stop from Getty Center to Ventura and Sepulveda, select Ventura/Sepulveda in the Pablito app. The shuttle will drop you off in front of the Union Bank, right behind the Metro bus stop, on Sepulveda Boulevard (just north of Ventura Boulevard).

    Q. Am I reserving a specific seat or am I reserving any one of the available seats?
    A. A reservation does not guarantee you a specific seat. You are reserving one of the available seats.

    Q. When I make a reservation using the app, is it for a one-way trip or a round trip?
    A. It’s for a one-way trip. Each $1 ticket is for a single trip.

    Q. Do I need to have my Getty Reader ID Badge?
    A. Only if you do not have a ticket on your phone, or your phone is inoperable.

    Q. What happens if I miss my shuttle?
    A. The shuttles will be on a tight schedule. If you miss your shuttle, you will have to reserve a seat on a later shuttle that has an available seat. If there are no shuttles with available seats, you will need to consider using a bus, rideshare service, or taxi to complete your commute.

    Q. If I miss my shuttle, will I still have to pay $1?
    A. Yes. But you can cancel your reservation right up to the time of departure without penalty, so if you know you are running late, you can cancel the reservation and save the $1.

    Q. What if I become ill or have a family emergency and need to get home in the middle of the day?
    A. The Getty provides rides home for employees needing a ride for an eligible early departure, such as falling ill or a family emergency.

    Q. Are there plans to continue shuttle service after the pilot has concluded?
    A. During the pilot, we will continually analyze the service, making adjustments, and receiving feedback from riders. As the pilot nears its conclusion, we will determine next steps. As of 8/26/2019, the Getty Center-Metro shuttle has been extended to the end of FY2020.

    Q. Why is there a $1.00 reservation/rider fee each way?
    A. Like the Getty’s vanpool program, the shuttles are subsidized by the Getty. Employees are paying about the same cost for the shuttle as they would for participating in a vanpool.

    Q. Are the shuttles equipped to accept bicycles?
    A. Yes, the shuttles are equipped with racks that can carry up to four bicycles.

    Q. Is it possible for the Orange Line Shuttle to stop near the intersection of Ventura Blvd and Sepulveda Blvd?
    A. Yes, upon request (in the app) the shuttle will stop at Ventura and Sepulveda.

    Making a Reservation

    Q. How far in advance can I reserve a seat?
    A. You can reserve a seat starting at 12:00 am the business day before you want to ride the shuttle. For Monday rides, you can reserve beginning on Friday.

    Q. How late can I make a reservation?
    A. Right up to departure time (assuming there is a seat).

    Q. What happens if I don’t reserve a seat in advance?
    A. If seats are available, riders without reservations can board, as long as they have a Pablito account. Please note that the shuttle will only make a stop Ventura and Sepulveda if you have made a reservation in advance.

    Q. Can I cancel a reservation in the app? What happens if forget to cancel a reserved seat before the cut-off time?
    A. A rider can cancel a ticket within the app, right up until the trip begins, without incurring any fee. If the rider forgets to cancel, the $1 trip fee will still be charged.

    Q. How many passengers can ride in a shuttle?
    A. 14 passengers (in addition to the driver).

    Q. What happens if a shuttle is already reserved to capacity?
    A. You will need to use a later or earlier shuttle.

    Using the Pablito App

    Q. Is the app free to download for both iOS and Android? What OS versions are supported?
    A. The app is free for both iOS and Android. On iOS, Pablito supports iOS 10.0 and up. On Android, Pablito currently supports Android 7.0 and up. Pablito is working on extending support for Android 5.0 and up.

    Q. Can I make reservations using a desktop browser-based interface instead of an app?
    A. Not at this time but we hope to have this functionality in the future.

    Q. I’m having a problem using the Pablito app.
    A. Contact Pablito technical support at: technology@pablito.com if you have any problems or identify any bugs in the app.

    Have more questions? Email parking@getty.edu

    Orange Line Sepulveda Station Pick-up/Drop-off Location

    The shuttle pick-up/drop-off location is at the Sepulveda station in Van Nuys. This is the station that is adjacent to LA Fitness on Sepulveda Blvd and the Orange Line Busway. Pick-up/drop-off is immediately outside the bus entry/departure area. Vans have a Getty sign on the dashboard.

    Orange Line Ventura Blvd/Sepulveda Blvd Pick-up Location
    The shuttle picks up near the sidewalk in the alley between Public School 818 and the parking structure off of Sepulveda Boulevard. This pick-up location must be requested in the app in advance.

    Orange Line Ventura Blvd/Sepulveda Blvd Drop-off Location
    The shuttle drops off in front of the Union Bank, right behind the Metro bus stop, on Sepulveda Boulevard (just north of Ventura Boulevard). This drop-off location must be requested in the app in advance.

    Expo Line Sepulveda Station to Getty Center Pick-up/Drop-off Location
    Pick-up/drop-off occurs in a loading zone area on Exposition Blvd, just West of Sepulveda Blvd (near the LA Metro parking structure – vehicle faces West). Vans have a Getty sign on the dashboard.